Welcome to the monthly roundup of Web Design and Development news and resources published in May 2020. With so many resources available I have handpicked a collection of useful websites that will keep you busy until next month. This month we feature the new release and alternative to Node, responsive web design turns 10 years old, coding for kids as well as some useful resources on web development.
The best call centres are those with the ideal combination of well-trained staff and the right technology. New tech trends are emerging all the time, but which ones enable call centre agents and the organisations they work in to improve overall business performance? They have to adapt to meet the ever-evolving needs of the modern-day customer, and the software they use is playing an increasingly fundamental role.
With that in mind, let’s look at the latest call centre tech trends in 2020 and how they can improve your response rate and overall customer satisfaction.
Love WordPress? The following infographic shows WordPress statistics from birth, in 2003, right through to the present time. The infographic features statistics about the growth and how popular it became in such a short time. WordPress themes and plugins are also on the agenda. How many times do people switch themes every month? WordPress has become highly popular with attacks over the past decade so it would only be right to feature security and vulnerabilities.
With lockdown and schools shut for the foreseeable future, along with several jobs and businesses, myself, other students and various workers/business owners find ourselves with a lot of free time. So much free time that I’d say we have no idea what to do with it. So, before we all get bored and begin to go crazy, here are a few things we could do to try and mitigate the boredom and still manage to learn a new skill.
Many years ago web designers were limited to JavaScript when adding functionality to web sites. This was before the official release of HTML5 and CSS3. JS added oomph to any website, making it more appealing and sexy. If the user disabled JS in the browser then web sites had to be functional without it.
Will JavaScript ever die? must have been on many peoples minds. Well, the answer to that is no. JavaScript has become popular over the years. JS Frameworks like jQuery, MooTools, _Underscore, Backbone gave JS a new lease of life. These 1st generation frameworks are still used in today’s environments.
VS Code has become popular since its initial release in 2015. Released 1 year after Adobe Brackets and a year before Atom. The battle of the text editors began to rival Commercial software Sublime Text. VS Code was designed to be a next-generation Code editor built on top of the Electron Framework. Its lightweight functionality and its extensible features make it fully compatible with the majority of programming languages. Microsoft has also made it cross-platform so it supports Windows, Mac, and Linux. It can even run as a portable app.
This is for all the individuals who have a WordPress website. Yes, your site is up and running along with a beautiful and well-crafted design. Still, you would need SEO to secure a proper ranking as well as to make the site work at full pace. You need traffic more than anything, so you need your page to rank higher in the search results; thus, you need SEO.
In this penultimate year of the decade, there are lost to know and do in web design especially when the internet has undergone such dramatic changes in the past couple of years. Expectations of the users, business owners and shareholders have also changed at an equally rapid pace. Therefore, as a web designer, you will need to know the current as well as the upcoming trends in web design and deliver just as your clients want.
In these days of short attention spans, people no longer have time to read. Online audiences are looking for interactivity and dynamic elements (such as videos and images) to make them feel engaged while they are surfing a website. Using a slideshow on the homepage, with stunning imagery related to your company, and making it interactive is always a great idea if you want to leave a lasting first impression on a website visitor. It makes them more likely to spend time on your website and get to know your business better. This way you can make sure they read your most important content, and eventually buy your products, or check out your services.
As a business owner, you should never allow yourself to rest on your laurels. You should always be prepared to change, improve, and step things up a notch with regards to your organisation and its day-to-day processes. Quite simply, you should forever be looking for ways to take your company to the next level.
Here are a few things that you can do to do just that: